The Position:
Summit Search Group has been retained by our client on the recruitment of their next Director of E-Commerce. This senior leadership role is responsible for shaping and advancing the organization’s digital commerce presence, with a focus on sustainable revenue growth, customer experience, and operational effectiveness. The position plays a central role in defining how digital channels contribute to broader business objectives, balancing strategic vision with hands-on leadership.
The role requires a strong understanding of how customers engage across digital touchpoints and how insights, experimentation, and collaboration can be leveraged to improve performance at scale. Success depends on close partnership with cross-functional teams spanning marketing, technology, merchandising, logistics, and customer experience, as well as the ability to lead and develop high-performing teams in a fast-evolving environment.
Key Responsibilities:
- Define and evolve the long-term vision and strategy for e-commerce and digital revenue channels.
- Lead ongoing optimization of the digital experience, including site functionality, content, and conversion performance.
- Oversee digital marketing efforts across paid and organic channels to drive traffic, engagement, and growth.
- Establish a culture of testing, experimentation, and continuous improvement grounded in customer-centric thinking.
- Translate data and analytics into actionable insights that inform priorities, investments, and performance improvements.
- Partner with internal stakeholders to align digital initiatives with broader business goals and omni-channel strategies.
- Build, mentor, and manage a multidisciplinary e-commerce team, fostering accountability, collaboration, and innovation.
- Monitor industry trends and emerging technologies, sharing insights and recommendations with senior leadership.
Qualifications:
- Post-secondary education in Business Administration, Commerce, or Marketing with extensive experience in e-commerce and digital marketing.
- Deep understanding of digital marketing channels, analytics platforms, and performance measurement frameworks.
- Demonstrated experience leading complex initiatives, managing teams, and delivering business results.
- Strong analytical mindset with the ability to balance data-driven decision-making and strategic judgement.
For more information, or to submit your resume, please reach out to Matt Erhard at Summit Search Group, matt.erhard@summitsearchgroup.com
Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.
