POSITION TITLE:
Western Canada Director, Collection
REPORTS TO:
VP Operations, Western Canada
DEPARTMENT:
Recycle BC Operations
DIRECT REPORTS:
Recycle BC Manager, Collection (x2), SK Recycles Manager, Collection (x1)
INDIRECT REPORTS:
Specialist, Collection
Purpose of Position:
The Western Canada Director, Collection leads the collection teams in Western Canada, overseeing the deployment and management of multi-channel province-wide collection networks for all obligated program materials in each province. This role ensures the successful collection of each programs’ materials in alignment with a Western Canada collections strategy and is responsible for meeting Recycle BC and SK Recycles’ program targets, program plan commitments, operational commitments, and approved budgets.
The Director works closely with the executive team to develop long-term strategies for effective and efficient collection. They are responsible for overseeing the implementation of collection procurement strategies and ensuring that they link appropriately with Western Canada collection and post-collection strategies and goals. The Director will provide leadership to the Collection Managers for the oversight and management of the Collection team, collection partners and collection network throughout Western Canada. The role requires outstanding time management, communication, and leadership skills and an ability to develop innovative solutions that enhance the organization’s productivity and performance against targets and objectives.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Develop, implement and manage collection networks for each province in order to meet each program’s regulatory requirements, program plan commitments, annual operating plans, targets and approved budgets while finding efficiencies and synergies across provincial programs.
• Implement and maintain efficient and effective connections to each program’s province wide post-collection network, and with the Western Canada Operations strategy.
• Participate in the annual budgeting, fee setting and operational planning process. Working with Western Canada Director, Finance, develop annual collection budgets with input from VP Operations Western Canada and Circular Materials. Provide input into P&E and administrative costs to the Program Engagement team. Participate in supply chain cost analyses and studies as applicable.
• Implement a collection procurement strategy that ensures rates are competitive in the marketplace and that the organizations receive value for money. Develop contract terms, conditions, and amendments. Negotiate collection service provider contracts and amendments, as applicable, within the framework developed with the VP Operations Western Canada. Ensure all collection commercial arrangements are conducted under signed Agreements. Coordinate with legal representation as required and ensure adequate record keeping for all service provider agreements.
• Leverage the contractual tools and procedures developed to date to maximize the amount and quality of the inbound material stream, with an eye on continuous improvement by working in conjunction with the Operations Support Team.
• Facilitate excellent working relationships with Recycle BC and SK Recycles’ collection service providers, service providers, industry workings groups and associations, and other related parties.
• Work with the Western Canada Director, Operations Support, in conjunction with Circular Materials, through the development and maintenance of service provider agreements, procedures, protocols, key performance indicators and scorecards to monitor performance and ensure consistent application of program requirements, including service level performance. Ensure on-the-ground presence of Collection team within the collection network to develop and maintain relationships and ensure program performance.
• With support from Program Engagement, implement change management and communication protocols to engage and notify stakeholders prior to execution of changes that impact the collection network in accordance with the service provider agreements. Work together to set tone and expectations for all communication to collection network partners, and collaborate closely with the Indigenous and Community Engagement team. Work in collaboration on development and rollout of collection guides.
• Assist Stakeholder Relations proactively and as needed to ensure consistent, honest, and timely messaging to stakeholders as appropriate. Keep Stakeholder Relations abreast of sensitive operational issues as they occur and engage their help when appropriate for issues management. Provide leadership and support to the consultation processes required by both programs as part of program plan commitments and due process.
• Collaborate closely with the Senior Western Canada Director, Program Development on ensuring the successful design, consultation and rollout of new programs, program plans, major initiatives, and other work as applicable.
• Recruit, orient, direct and performance manage the Western Canada Collection team. Ensure that these areas of the business are integrated and have coordinated operating plans. Also ensure that each of these disciplines is fully optimized with an eye to future growth as well as day-to-day deliverables.
• Manage supply chain performance by a) keeping pace with innovations in collection strategy and technology for obligated materials; b) benchmarking reverse supply chain companies and EPR programs to learn and adopt best practices; and c) participating in working groups, projects, and pilots as applicable to help enhance program offerings, productivity and material volumes and quality
• Signing authority for up to $25,000 per invoice for budgeted projects. Approval of invoices above $25,000 or outside of project budgets will require approval by the VP Operations, Western Canada or the Executive Director, Western Canada
Interpersonal/Communications:
a) Internal Relationship
• Coordinate with Western Canada team, post-collection partners and Circular Materials as required on implementation of collection site expansion, changes to vendor standards and P&E campaigns.
• Work with the Collection Managers to develop annual operating plans and prioritize collection site visits and processes. Provide the Collection Team with necessary information, guidance and resources to facilitate collection site communication, compliance & other support.
• Collaborate closely with the Operations Support team and Circular Materials to ensure that frameworks related to commercial agreements and reporting metrics are up to date and relevant to respond to the unique needs of the province as well as national standards.
• Work collaboratively with Senior Team members on Program Planning, development of annual budgets and operating plans, quarterly process and supply chain cost analyses.
• Work closely with Western Canada Director, Finance on budgets, spending, and service provider payments.
• Work closely with Senior Western Canada Director, Program Development on projects related to collection.
• Work with Manager, Stakeholder Relations on issues management and media enquiries in a timely manner and ensure accuracy of key messages.
• Work with the Manager, Indigenous and Community Engagement for alignment of collection processes related to Indigenous partners and communities.
b) External Relationships
• Collection service providers
• Local government/municipal service providers & First Nations
• Stewardship and related associations
• Extended collection team: i.e., summer students, field auditors, etc.
• Consultants, Contractors and other supplementary work force, as needed.
• Commercial partners
Responsibility:
a) Financial
• This position has signing authority for up to $25k for budgeted Items.
b) Supervision
• Direct reports: Manager, Collection (3)
• Indirect reports: Collection Specialists (6); Summer Students
• Oversee the work of outsourced or contracted service providers and ensure they perform in accordance with contracted terms and conditions.
c) Resources/Budget
• This position is responsible for achieving program plan targets within the approved Recycle BC and SK Recycles annual operating plans within the Recycle BC and SK Recycles approved budget.
d) Decision Making:
• Hiring, performance management and approval of vacation and travel schedules of direct and indirect reports.
• Provide input and make recommendations for operational strategies related to the stewardship programs.
• Implementation of collection projects aligned with annual budget and operating plans.
Education/Skills/Experience/Designations:
a) Education:
• Post-secondary education related to business/marketing or general studies.
b) Experience:
• At least 7-10 years in an operations environment, preferably with supply chain experience in a business or a private sector/municipal sector waste management environment.
c) Knowledge/Competencies/Skills
• Ability to conduct detailed analysis and provide summaries and recommendations.
• Excellent verbal and written communication skills.
• Good relationship building skills.
• Excellent organizational skills and ability to effectively create and implement project plans.
• Proficiency in MS Office Excel, Word and PowerPoint and strong operational software management capabilities, including ability to analyze and synthesize data.
Working Conditions:
• Flexible work arrangement: travel to Recycle BC and SK Recycles office for meetings or activities on a frequency to be determined plus when notified that attendance is required.
• Travel throughout each province will be required to visit stakeholders and collection sites. Valid driver’s license required.
• Travel may also be required to attend workshops and conferences.
• Peak work period (quarter reporting, business planning/budgeting) may require extended hours.
To apply, please submit your resume to this posting or email it directly to Alexandra.Bunardzic@summitsearchgroup.com. Please note only qualified individuals will be contacted.
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
Alexandra Bunardzic
Job ID
City
- Vancouver, BC
Alexandra Bunardzic
Job ID
City
- Vancouver, BC
