Position Summary
The Credit and Collections Analyst plays a crucial role in maintaining the company’s cash flow by managing and overseeing a portfolio of accounts receivable. This position is responsible for ensuring timely collection of payments and resolving any related issues, contributing directly to the financial health of the organization.
Key Responsibilities
-
Portfolio Management: Manage a portfolio of 800+ accounts, ensuring timely and accurate collections.
-
Collections and Communication: Actively monitor delinquent accounts, using positive communication (phone and email) to resolve outstanding balances.
-
Order Review: Evaluate and make decisions on orders on credit hold, ensuring proper release or further action.
-
Credit Limit Review: Assess both new and existing accounts for appropriate credit limits based on company policies.
-
Payment Processing: Process incoming payments, including cheques, EFT, wire transfers, and credit card transactions.
-
Internal/External Coordination: Work closely with internal and external sales representatives regarding account statuses, including holds and credit decisions.
-
Discrepancy Resolution: Investigate and resolve billing issues, including misapplied payments and discrepancies.
-
Backup Coverage: Provide backup support for other portfolios as needed (e.g., during vacations or absences).
-
Additional Duties: Perform other related tasks as required to support the team.
Qualifications
-
Experience: Minimum 5 years of experience in a high-volume credit and collections environment.
-
Education: University or College Diploma, preferably in Business or Accounting.
-
Skills:
-
Strong organizational skills with the ability to adapt to changing priorities.
-
Basic proficiency in Microsoft Office, especially Excel.
-
Diplomatic, negotiation, and conflict resolution skills to handle delinquent accounts and late payments.
-
Exceptional attention to detail and accuracy.
-
Strong work ethic and positive team attitude.
-
Effective verbal and written communication skills.
-
Ability to work well independently and within a team.
-
Working Conditions
-
Office environment, utilizing telephone, desktop computer, and office equipment (fax, printer, scanner).
To apply, please submit your resume to this posting or email it directly to Alexandra.Bunardzic@summitsearchgroup.com. Please note only qualified individuals will be contacted.
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
Alexandra Bunardzic
Job ID
City
- Vancouver, BC
Alexandra Bunardzic
Job ID
City
- Vancouver, BC
