About Our Client:
Our client is a leader in the investment management space.
Position Scope:
Our client is seeking a Communications Engagement Manager to join their Corporate Communications team to contribute to managing the organization’s brand and advancing how the organization connects digitally externally with key stakeholders and internally with employees. The Communications Engagement Manager will use their storytelling and writing skills to get people to talk and build community. The successful candidate is a great listener, curious, passionate, and driven; known for turning a compelling narrative into a story that connects people and knows how to create experiences that bring diverse perspectives together.
Responsibilities:
- Growing social media presence through actively managing the social media strategy by overseeing the editorial strategy, writing compelling, conversational content using the company brand voice and tone, and measuring performance.
- Connecting internal audiences by continuously focusing the organization’s intranet purpose and aligning the business including developing editorial content, promoting the use of the intranet, maintaining the visual design within existing brand standards, and collaborating with key stakeholders to understand and implement requirements.
- Creating compelling, conversational content including corporate website and intranet content, internal announcements, presentations, newsletters, and stories, including coordinating with French translations.
- Liaising with internal and external stakeholders to analyze sentiment of conversations, manage and monitor online conversations, and assist with crisis management and negative comments.
- Recommend and implement best practices for internal and external communications measurement and analytics to enhance content outputs.
Required Skills and Knowledge:
- Excellent writer and passionate storyteller, with strong communications skills (verbal and written).
- Strong familiarity with social media platforms (LinkedIn, Instagram, YouTube) and which types of creative content works best for each platform.
- Advanced knowledge of social media design, management, and scheduling tools such as Sprout Social and Canva.
- Advanced knowledge of Office 365 and Adobe suite of products.
- Sound knowledge of metrics tools such as Google Analytics.
- Experience managing websites using WordPress or another CMS.
- Understanding of SEO and optimization best practices.
- Self-motivated with the ability to work independently.
- Proven ability to think strategically, be creative, take initiative, and influence and engage stakeholders.
- Strong business acumen and project management capabilities.
- Ability to use quantitative and qualitative data to evaluate and make decisions to enhance the user experience and grow online communities.
- A curious mindset about digital technologies and interest in keeping up to date with the latest digital engagement trends.
- Ability to handle sensitive and confidential situations with diplomacy.
Education and Experience:
- Bachelor’s degree in Communications, Digital Marketing, Journalism or equivalent work experience.
- 3+ years of communications and content management experience.
- Demonstrated experience using social media to grow and enhance brand reputation in B2B and B2C settings, including campaign ideation and development as well as day-to-day marketing or communications.
- Experience building internal and external relationships, rallying different groups of people together. Highly organized, resourceful, and efficient.
- A successful track record of creating and executing digital engagement strategies that enable an organization’s desired cultural and business outcomes.
Application Instructions:
To apply, please send a resume to Amanda Graham at [email protected]
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
Amanda Graham
Job ID
City
- Toronto, ON
Remuneration
Competitive compensation package + benefits
Amanda Graham
Job ID
City
- Toronto, ON
Remuneration
Competitive compensation package + benefits 