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Our client is in the commercial, industrial, and institutional roofing industry. They are looking for a full-time Branch Manager to join their team based in Ottawa, Ontario.
In this role, the Branch Manager will be responsible for overseeing all branch operations, including managing staff, ensuring customer satisfaction, monitoring financial performance, and driving sales growth. The Branch Manager will also be responsible for coordinating project activities, ensuring compliance with industry standards, managing inventory, and developing strategies to improve operational efficiency in a fast-paced environment within the roofing and construction industry.
Some of your key responsibilities in this role will include:
- Hiring, training, and mentoring employees to ensure high performance, foster a positive work environment, and maintain operational efficiency.
- Attending site meetings as needed and when needed.
- Performing a key role in planning, implementing, and improving current processes.
- Communicating effectively with all personnel responsible for completing various phases of projects.
- Liaising with contractors to obtain estimates, pricing, product specifications, warranties, and maintaining other correspondence.
- Ensuring trade lists are up to date.
- Tracking of project schedules and ensuring projects are completed on time.
- Ensuring project documents are complete, including photos.
- Dealing with vendors, clients, consultants, and project managers.
- Conducting site visits/quality assurance checks.
- Being available on call for emergency leak calls after hours.
- Ensuring all service operations are under budget.
- Ensuring that all billing, quotes, and reports are looked over and accurate before sending out to customers.
- Verifying and signing off on all timesheets.
- Overseeing quality of installations.
- Maintaining service vehicle fleet in good operation.
- Generating new business and finding new customers.
- Being accountable for actions and decisions made by the department.
- Assisting with and performing administrative tasks.
- Monitoring department issues and client complaints to define patterns and work to lessen those recurring issues.
- Regularly auditing work being done and customer service being provided to ensure all standards are met, and that repair work is carried out effectively, correctly, and thoroughly.
- Overseeing team members performing inspections, preparing reports, and doing repairs; if necessary, carrying out these job duties personally to ensure highest quality of work.
- Working hand in hand with production to keep the production jobs moving efficiently.
- Preparing and/or reviewing reports with photos.
- Creating Estimates and Work Orders for maintenance, repairs, new installations, and replacements.
- Reviewing customer invoices for accuracy.
- Reviewing monthly Job Costs.
- Producing an annual budget for sales and overheads.
- Building and maintaining relationships with new and existing customers, Architects, Consultants, and Suppliers.
- Attending conferences, trade shows and seminars related to industry.
- Developing operational efficiencies.
- Must be able to work extended hours, including weekends when business requires.
Qualifications:
- Previous experience in a supervisory/management role required.
- Minimum of 5 years of Construction and Management Experience required.
- Must be a self-starter and motivated to be a leader in the industry.
- Must be able to understand and prepare takeoffs and estimates for assigned jobs in a timely manner.
- Must complete work orders, take-offs and estimates in a concise and timely manner.
- Ability to conduct presentations virtually.
- Supporting corporate initiatives and business development objectives.
Application Instructions:
While we appreciate all inquiries, only qualified candidates will be contacted.
Please send a resume to Kyle Provost at [email protected]
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
![Kyle Provost](https://summitsearchgroup.com/wp-content/uploads/2012/08/Kyle.jpeg)
Kyle Provost
Job ID
City
- Ottawa, ON
Remuneration
Competitive compensation, benefitsIndustry
Position
![Kyle Provost](https://summitsearchgroup.com/wp-content/uploads/2012/08/Kyle.jpeg)
Kyle Provost
Job ID
City
- Ottawa, ON