About Our Client: Our client is a wholesaler and distributor of specialty textiles.
Position Scope: Our client is currently seeking a Bilingual (French/English) Inside Sales Representative for their Mississauga location. The ideal candidate will thrive in a fast-paced environment, excel at multitasking, and be passionate about delivering exceptional customer experiences. This position offers a range of duties involving sales, customer service, clerical, and administrative work.
Schedule: Monday to Friday, 8:00am – 4:30pm (On-site)
Responsibilities:
- Serve as the first point of contact for customers, building and maintaining accounts and relationships.
- Handle incoming customer inquiries and provide information on products, services, and policies.
- Take and process customer orders accurately and efficiently.
- Learn and understand product specifications and applications to assist customers effectively.
- Process customer invoices and maintain accurate records.
- Record and update customer information within the database.
- Collaborate with internal teams to stay informed about new products and services.
- Offer solutions and support to customers in line with company policies.
- Cold calling to acquire new business and grow account-base
- Perform other duties as assigned.
Required Skills and Knowledge:
- Bilingual proficiency in French and English is required.
- Strong multitasking and organizational skills to thrive in a fast-paced environment.
- Proficiency with Microsoft Excel, Word, and Outlook is an asset.
- Excellent communication and interpersonal skills.
- Sales and customer service experience are preferred, but training will be provided for the right candidate.
- A customer-focused approach with the ability to handle inquiries professionally and efficiently.
Education and Experience:
- Post-secondary education is an asset.
- 2+ years experience in sales, customer service, or administrative roles, preferably in the industrial, business materials and distribution industries.
Application Instructions:
To apply, please send a resume to Melanie McQueen at [email protected]
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
