Regional Manager – Retail
Summit Search Group is assisting their client in their search for a dynamic and experienced Regional Manager to join their retail management team. The successful candidate will be based out of Calgary. As a Regional Manager, you will be responsible for overseeing the operations of 4-5 retail locations, ensuring consistent performance, and driving the achievement of sales and operational targets.
Responsibilities:
Leadership and Team Management:
- Provide leadership and direction to store managers and their teams across the province.
- Foster a positive and collaborative work environment, promoting teamwork and a customer-centric culture.
- Develop and mentor store managers to enhance their leadership and operational skills.
Operational Excellence:
- Implement and maintain operational standards to ensure efficiency and consistency across all locations.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Collaborate with store managers to optimize inventory levels, control expenses, and maximize profitability.
Sales and Revenue Growth:
- Develop and execute strategies to drive sales and achieve revenue targets for each location.
- Analyze market trends and customer feedback to identify opportunities for product and service enhancements.
- Work closely with the marketing team to implement promotional campaigns and initiatives that drive foot traffic and sales.
Customer Experience:
- Ensure a high level of customer satisfaction by maintaining exceptional standards of service.
- Address customer concerns and feedback promptly, implementing improvements where necessary.
- Implement and uphold company policies and procedures related to customer interactions.
- Communication and Reporting:
- Communicate regularly with store managers to provide updates on company initiatives, policies, and performance expectations.
- Prepare and deliver comprehensive reports to senior management on the overall performance of the region.
Compliance:
- Ensure compliance with all local, provincial, and federal regulations governing retail operations.
- Implement and monitor loss prevention strategies to safeguard company assets.
Qualifications:
Proven experience in retail management, with a minimum of 3 years in a regional management role.
- Strong leadership and team-building skills.
- Excellent analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Results-oriented with a track record of achieving and exceeding sales targets.
- Familiarity with retail industry trends and best practices.
- Ability to travel within the province as needed.
Our client offers a salary commensurate with experience, comprehensive health & dental benefits fully covered by the company. For a confidential discussion about this hybrid opportunity, please reach out to Sajida Zaidi at [email protected].
Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.
