Professional Services Manager – Resource Management
Summit Search Group is seeking a Professional Services Manager for their client to lead their external customer-facing Professional Services practice within Saskatchewan. This role is responsible for driving profitability, managing vendor relationships, and supporting sales teams in delivering high-quality services to customers.
Key Responsibilities:
- Leadership: Lead and manage staff to ensure effective utilization of HR resources while fostering a productive environment that promotes innovation and teamwork.
- Financial Management: Develop and manage operating and capital budgets, ensuring financial control and accountability within the practice.
- Customer Engagement: Maintain relationships with external vendors and partners to deliver services that align with company objectives. Ensure successful management of customer engagements, particularly with third-party resources.
- Sales Support: Provide direction and consulting to sales teams regarding the sale and delivery of Professional Services. Assist in developing strategies to achieve revenue targets.
- Technical Oversight: Serve as a technical leader for the Professional Services portfolio, responsible for technical qualifications and quality assurance of sales proposals and contracts.
- Analysis and Improvement: Regularly analyze performance, gathering feedback to enhance service delivery and pricing models.
Qualifications:
- Bachelor’s Degree or Diploma in Administration, Engineering, or Computer Science, with 10-15 years of relevant business experience.
- Proven experience in a professional services organization and managing delivery teams.
- Expertise in IT talent recruitment and developing customer proposals and contracts.
- Strong background in negotiating contracts with vendors, partners, and consultants.
- Excellent communication skills, capable of engaging with stakeholders at all levels.
- Knowledge of business product and service offerings is an asset.
Essential Management Skills:
- Independent decision-making and strong interpersonal skills.
- Excellent organizational and planning capabilities.
- Ability to motivate employees and promote corporate values.
- Tolerance for stress and adaptability in a dynamic environment.
Leadership Competencies:
- Business acumen and change management expertise.
- Strong coaching, recognition, and development abilities.
- Collaborative approach with a focus on results.
Why apply?
This is an exciting opportunity to lead a vital segment of business and make a significant impact. If you are passionate about professional services and have a proven track record in managing teams and delivering results, we encourage you to apply.
For a confidential discussion about this opportunity, please reach out to Sajida Zaidi at [email protected].
Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.
