This role is based in Iqaluit, Nunavut and would require relocation full-time.
Our client is committed to providing healthy, safe, and dignified housing solutions and supports for homeless people in Iqaluit while assisting them in developing and maintaining independent lives. They are seeking a full-time Program Director to join their team in Iqaluit, Nunavut.
The Program Director plans, implements, and evaluates services and programs while leading the team who provides the daily operations with strong attention to strategy, implementation, and delegation. The Program Director provides a deep understanding of the issues surrounding homelessness and insight into the delivery of services to people who are vulnerable.
Some of your key responsibilities in this role will include:
- Performing oversight for all assigned programs, ensuring all clientele receive the pertinent service in an effective and safe manner.
- Developing and enhancing relationships with community resources, partners and stakeholders and leveraging them to positively impact the outcomes for the clients.
- Ensuring program and contractual deliverables are met and maintained, including but not limited to generating program reports to funders and internal stakeholders.
- Creating operational plans, implementing, and evaluating effectiveness.
- Recommend and manage changes and interventions in the programs to ensure goals are achieved.
- Reviewing program policy, procedures, and client guidelines on a regular basis to ensure that they are relevant and compliant.
- Forecasting budgets and administering the budget for programs to ensure expenditures are controlled and maintained within approved budget.
- Providing leadership and oversight to the program supervisory staff as well as frontline staff for any direct program responsibilities.
- Supporting program supervisory staff in the recruitment & selection, orientation, training, and evaluation of staff members to effectively fulfill staffing needs.
- Safeguarding all confidential files and information.
- Fostering a work environment of high ethical and service standards, professional competence, sensitivity to clients and team engagement.
- Active coaching, mentoring, career development, training, and performance management of the program team
- Ensuring program staff are up-to-date with externally and internally required training.
- Actively participating in management team and cross-department initiatives.
- Applying health and safety standards, regulations, policies, and procedures and comply with them.
- Other duties as assigned.
- Understand the history and ongoing conditions and effects of colonization on the Inuit in their homeland
- Working knowledge of the causes of homelessness in the north
- Knowledge of concurrent mental health disorders, treatment and resources including approaches to recovery
- You will have strong interpersonal skills and ability to effectively lead a team
- Excellent oral and written communication skills
- Ability to think critically to resolve issues and solve problems
- Outstanding ability to develop and build relationships and influence others
- Promote individual development and a healthy supportive community
- Demonstrated ability to produce high-quality deliverables on time and within budget
- Significant ability to problem-solve, using analysis and creativity to resolve for unique issues
- Treat people with dignity, respect, and fairness; listens to others and considers opinions and ideas; shares thoughts, feelings, and rationale for decisions made, operates with integrity
- Promote cooperation between staff members by actively listening, being genuine, valuing others’ points of view, leveraging the diversity of the team, supporting and recognizing successes, providing feedback and responding to staff member’s needs, and ensuring inclusive behaviours are modeled and represented broadly across the organization
- Convey information and ideas clearly through a variety of mediums to individuals or groups in a manner that engages the audience and helps them understand and retain the message
- Develop talent by inspiring, influencing, coaching, and engaging staff members towards the common achievement of the employer’s objectives, actively encouraging their development
- Drive engagement by generating passion and enthusiasm for work being performed, ensuring your own level of engagement, and identifying meaningful work in partnership with the team
- Identify safety issues/problems and inform the appropriate individual when issues arise; report unsafe working conditions; make recommendations for correcting safety and security concerns
- Maintain and develop professional competence through appropriate continuing education methods
- Be resident focused and exhibit the desire to serve others by providing helpful, courteous, accessible, and responsive service.
- Have the ability to work with disadvantaged and challenging adults in diverse environments
- Possess a valid Driver’s License with clean Driver’s Abstract
- The ability to speak and write Inuktitut is an asset
- You will have Inuit Cultural Competency
- Advanced Office Suite, Yardi, QuickBooks, Ceridian/Dayforce, HRIS
- Minimum of five (5) years of experience in a leadership role with supervision of up to 25 people
- Minimum of five (5) years in the non-profit sector serving the homeless with experience supporting the day-to-day operations
- Bachelor’s Degree in Social Work, Psychology, Social Services, Community Services or Diploma/Certificate in a related human services field
- Human Resources Management, Mental Health, Social Work education or training preferred but not required
- This position requires a low level of physical exertion. Occasional lifting of up to ten (10) pounds (4.54 kg). Occasional requirement to be outside in cold temperatures. Low intensity of sensory effort is required
- Possible risk of adverse working conditions through exposure to unstable clients and/or volatile situations with clients
While we appreciate all inquiries, only qualified candidates will be contacted.
Please send a resume to Kyle Provost at [email protected]
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.