Summit Search Group has partnered with our client on the recruitment of a Professional Services Lead, a key leadership role focused on the development, evolution, and delivery of Professional Services and technology solutions.
Position Overview
The Professional Services Lead is responsible for leading the growth, commercialization, and day-to-day execution of the Professional Services business.
This is a commercial leadership role, not simply a consulting delivery or people-management position. The successful candidate will be accountable for developing Professional Services into a scalable, repeatable, and profitable business by strengthening the service portfolio, increasing attachment to broader technology solutions, building strategic partnerships, enabling the sales organization, and improving overall commercial performance.
Working closely with executive leadership, sales, managed services, product, technical teams, and external partners, the Professional Services Lead will translate Professional Services capabilities into clearly defined market offerings and drive their adoption across the customer base.
The successful candidate will bring demonstrated experience growing a consulting or Professional Services business and will have the commercial judgment, relationship skills, and operating discipline required to execute a growth strategy.
Key Responsibilities
Professional Services Growth & Commercialization
- Lead the execution of the Professional Services growth strategy.
- Identify opportunities to expand revenue, improve profitability, and increase market penetration.
- Develop and commercialize repeatable Professional Services offerings that address customer needs and complement the broader technology portfolio.
- Establish clear value propositions, delivery models, pricing strategies, and go-to-market plans for Professional Services offerings.
- Evaluate existing service lines and identify opportunities to expand, reposition, consolidate, or retire offerings based on market demand and commercial performance.
- Identify new areas of opportunity within consulting, implementation, advisory, transformation, and technology services.
Sales Enablement & Revenue Growth
- Partner closely with sales leadership and account teams to increase Professional Services attachment across resale, technology solutions, and managed services opportunities.
- Embed Professional Services into strategic account planning and broader customer conversations.
- Equip sales teams with the knowledge, positioning, tools, and support required to effectively identify and sell Professional Services opportunities.
- Participate directly in strategic customer discussions, solution development, presentations, and complex sales opportunities.
- Develop and maintain a strong pipeline of Professional Services opportunities.
- Build greater alignment between sales, technical teams, delivery resources, and Professional Services.
Partner Ecosystem Development
- Develop and manage a network of strategic Professional Services, consulting, technology, and delivery partners.
- Identify external partners that can expand capability, geographic reach, capacity, or specialized expertise.
- Establish commercial and operating models that allow the organization to effectively leverage partner capabilities.
- Build strong relationships across the Professional Services community in Saskatchewan and Western Canada.
- Evaluate build-versus-partner decisions when developing new service capabilities.
- Ensure partner relationships support customer experience, quality, margin, and long-term growth objectives.
Business & Financial Leadership
- Treat Professional Services as a commercial business with accountability for revenue, profitability, margin, utilization, pipeline, and overall performance.
- Develop annual operating plans, budgets, forecasts, and growth objectives.
- Establish appropriate KPIs and reporting to measure the performance of the Professional Services business.
- Monitor service-line economics, pricing, resource utilization, delivery costs, and profitability.
- Identify opportunities to improve operating efficiency and commercial performance.
- Make recommendations regarding investment in new capabilities, resources, partnerships, and offerings.
Customer & Executive Engagement
- Build trusted relationships with senior customer stakeholders and executives.
- Engage customers to understand strategic priorities, business challenges, and emerging consulting requirements.
- Represent Professional Services in strategic customer discussions and executive presentations.
- Ensure customer feedback and market intelligence inform service development and go-to-market priorities.
- Support the development of long-term customer relationships that extend beyond individual projects or transactions.
Operational Leadership
- Provide leadership and direction to the Professional Services organization.
- Ensure appropriate alignment between commercial strategy, resource capacity, delivery capability, and customer commitments.
- Establish effective operating processes across sales engagement, scoping, delivery, resource planning, and performance management.
- Work closely with delivery leadership to maintain high standards of customer experience and project execution.
- Develop organizational capabilities required to support future growth.
- Build a culture focused on commercial accountability, collaboration, customer outcomes, and continuous improvement.
Qualifications & Experience
The successful candidate will bring significant experience within Professional Services, technology consulting, IT services, managed services, or a related commercial services environment.
Required Experience
- Demonstrated success growing a Professional Services, consulting, or technology services business.
- Strong commercial and business acumen.
- Experience developing, packaging, and commercializing service offerings.
- Proven sales, business development, or go-to-market experience.
- Demonstrated ability to work effectively with sales teams and influence revenue generation.
- Experience developing and managing strategic partnerships or partner ecosystems.
- Strong executive customer engagement and relationship-management skills.
- Track record of translating market opportunities into scalable and repeatable service offerings.
- Strong understanding of revenue, margin, pricing, profitability, and commercial performance.
Strongly Preferred
- Leadership experience within Professional Services, consulting, IT services, or technology services.
- P&L or significant financial accountability.
- Experience leading multidisciplinary consulting or delivery teams.
- Experience within a technology reseller, managed services provider, systems integrator, consulting firm, or technology vendor.
- Established relationships within the Professional Services or technology ecosystem in Saskatchewan and Western Canada.
- Experience working across sales, delivery, technical, and product organizations.
- Experience building or scaling new service lines or consulting practices.
Additional Assets
- Telecommunications industry experience.
- Saskatchewan market knowledge.
- Deep technical or solution-domain expertise.
- Experience within cloud, cybersecurity, infrastructure, networking, digital transformation, data, or related technology disciplines.
Leadership Profile
The successful candidate will be:
- Commercially minded and growth oriented.
- Comfortable operating with significant autonomy and accountability.
- Able to move between strategy and execution.
- Credible with executives, sales teams, consultants, technical leaders, and customers.
- Skilled at influencing teams without relying solely on direct authority.
- Entrepreneurial in identifying opportunities, while disciplined in assessing commercial viability.
- Capable of building structure and repeatability in an evolving business.
- Collaborative, pragmatic, and customer focused.
Measures of Success
Success in the role will be measured through areas including:
- Professional Services revenue growth.
- Improved profitability and gross margin.
- Increased Professional Services attachment to technology and managed services opportunities.
- Growth in qualified Professional Services pipeline.
- Successful development and launch of repeatable service offerings.
- Development of productive strategic partnerships.
- Improved sales engagement and adoption of Professional Services.
- Customer growth, retention, and executive-level engagement.
- Strong operational execution and delivery performance.
For more information on this opportunity and our client, please reach out to Braeden Demchuk, at Summit Search Group at braeden.demchuk@summitsearchgroup.com
Summit Search Group has a strong commitment to Diversity, Equality and Inclusion. We strive for continuous development, modeling, inclusive behaviors and proactively managing bias throughout our process.
Braeden Demchuk
Job ID
City
- Regina, SK
- Saskatoon, SK
Remuneration
Competitive Salary + benefits
Braeden Demchuk
Job ID
City
- Regina, SK
- Saskatoon, SK
Remuneration
Competitive Salary + benefits 