Customer Service Rep

About our client: Our client is a well-established yet growing company in the perishable goods space.

Position Scope: Reporting to Senior Management, the Order Desk Coordinator responsible for providing ongoing administrative support, including coordinating and administering documentation, assisting with inventory, preparing sales orders, responding to emails and interacting with customers over the phone. Hours for this role are Sunday to Friday from 7am – 3pm (6 days a week). Please note, this role is based in office (Milton) with COVID protocols in place.


  • Process orders accurately and efficiently
  • Monitor all e-mails and new orders by phone and e-mail
  • Communicate all new orders to the warehouse, packing room and transportation company
  • Follow up on any shortages from the previous day
  • Process any replacements/rejections
  • Prepare sales orders & shipping sheets
  • Coordinate necessary truck changes as per warehouse need
  • Receive appointment confirmations
  • Other duties relevant to the position will be assigned as required

 Required Skills and Knowledge:

  • Excellent organizational and time-management skills
  • Ability to handle multiple projects with tight deadlines
  • Highly motivated, self-starter; able to provide sound judgement
  • Strong verbal and written communication skills
  • Detail oriented
  • Great customer service skills
  • Ability to work 6 days a week (one weekend shift). Additional compensation is provide.

 Education and Experience:

  •  Bachelor’s Degree
  • 1+ year of administrative experience
  • MS Office Applications expertise is a must


Application Instructions:  To apply, please send a resume to Aman Sodi at [email protected]

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.


Job ID


Burlington, ON
Milton, ON
Oakville, ON



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If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.


Customer Service Rep

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