About Our Client: Our client has been designing, patenting and manufacturing some of the window industry’s most revolutionary window and door technology in Toronto. Our client is family-owned and 100% Canadian.
Position Scope:
Reporting to the President, the Installation Manage will manage all residential window & door installations throughout the GTA and southern Ontario. Specifically, the Installation Manager will manage the daily operations of 10-15 installation crews – making sure company procedures and best practices are followed at all times. The candidate must have experience working on residential and commercial construction projects, with specific experience in the window & door vertical. The Manager will also work in tandem with the production, installation, and service teams to report and advise on current, previous, and upcoming installations.
Responsibilities:
- Conduct morning meetings with crews to discuss installations.
- Attend installation sites and evaluate crew performance, job status and customer satisfaction.
- Ensure staffing plans are forecast, updated and delivered to maximize customer service and meet service commitments.
- Measure, monitor and drive achievement of all Operational metrics and provide appropriate reporting and analysis.
- Coach and manage a team of installation professionals to maximize their performance, engagement and achievement of objectives.
- Partner and collaborate with other stakeholders to continually improve team performance.
- Maintain relationship with subcontractors.
- Deliver prompt and efficient resolution to customer inquiries/complaints.
Required Skills and Knowledge:
- Determined self-starter with a high degree of integrity, sense of urgency, passion for high performance and attention to detail who thrives working individually and in a team environment.
- Preferred supervisory or managerial experience overseeing a field operations team.
- Enthusiastic, self-driven, and willing to learn.
- Have great communication and management skills – managing a large amount of construction professionals and will have to keep them motivated, engaged, and accountable.
- Excellent time management and organizational skills – when not reviewing projects in the field, will be working with internal installation and production teams at corporate HQ.
- In-depth knowledge of residential home construction; including carpentry, framing, bricklaying, and moisture management.
- Daily travel – 2.5 hour radius from the GTA. Company vehicle and gas card is provided.
Education and Experience:
- A minimum of 10 years experience in residential window installation or a related construction vertical is required.
- Post secondary education is considered an asset.
Application Instructions:
To apply, please send a resume to Aman Sodi at [email protected]
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
