Human Resources Manager

About Our Client:

Our client is a high-profile government agency.


Position Scope: 

The Human Resources team, through delivery of services, programs, and policies supports effective and efficient operations consistent with the agency’s organizational mission to be an agent of positive change by enhancing fairness, accountability and transparency within the public sector. The Human Resources Manager, reporting to the Director, Human Resources and Administration, leads the Human Resources team and is responsible for the day-to-day management and supervision of the Human Resources professionals executing the Human Resources program.

The Manager directly supports the Director in developing and implementing strategies to optimize the Human Resources program including streamlining practices and procedures, identifying opportunities for self-service, and opportunities to support the agency’s three operating units.



  • Oversees the provision of all day-to-day services and functions related to human resources including, but not limited to, recruitment, onboarding, talent retention, salary and benefits, and the maintenance of all personnel records and files.
  • Provides leadership to the Human Resources team by managing and coaching the human resources professionals assigned to the team.
  • Produces clear, accurate, timely, and high-quality information and reports for management on human resources related matters both on request and on an ongoing basis, including in the areas of staff complement, employee demographics and trends, retirement eligibility, leave usage and attendance, and relevant human resources and work force trends.
  • Tracks employee management information and trends (such as overtime, attendance, performance) and identifies potential issues, and works with managers and directors to address specific situations.
  • Under the direction and support of the Director, Human Resources and Administration and General Counsel, administrate obligations under the Occupational Health and Safety Act, Employment Standards Act, Workplace Safety and Insurance Act, Ontario Human Rights Act, Accessibility for Ontarians with Disability Act, and other legislation and regulations that governs employer responsibilities.
  • Leads the recruitment process from posting to on-boarding, developing and implementing strategies to fill positions on a timely basis, liaising with managers and external recruiters as required.
  • Identifies and updates metrics to track the effectiveness of recruitment efforts and recommend opportunities to improve the processes.
  • Manages the effectiveness of recruitment sources, evaluating existing sources, and researching new potential sources.
  • Develops and maintains detailed understanding of the collective agreement provisions related to recruitment, salary administration, vacation and other leaves, sickness, discipline and grievances.
  • Develops and maintains good working relationships with union stewards to identify and analyze issues prior to implementation of the formal grievance procedure
  • Guides and assists management through implementing vacation, leave, illness, discipline, and grievance provisions of the collective agreement.
  • Implements the recruitment, salary administration, and vacation provisions of the collective agreement ensuring that all actions comply with the specifics of the agreement.
  • Develops and implements programs supporting employee engagement, including service awards, Take Our Kids to Work Day, charitable campaigns, etc.
  • Implements and manages training programs to develop specific skills required across the organization.
  • Implements and manages employee wellness programs.
  • Assists and supports organizational committees, including the collection and analysis of appropriate data, and preparation of reports.
  • Assist with the development and implementation of other organizational programs and initiatives.
  • Supports Director, HR & Administration in developing and modernizing HR’s tools and practices to support


Required Skills and Knowledge:

  • Knowledge of current HR practices, particularly in staffing, recruitment, attendance management, labour management administration.
  • Knowledge of relevant provisions of Ontario legislation including:Employment Standards Act, Labour Relations Act, Workplace Safety and Insurance Act, Occupational Health and Safety Act, Freedom of Information and Protection of Privacy Act, Pay Equity Act, Public Service Act, Public Service Pension Act and of relevant areas of the common law.
  • Analytical and problem-solving skills and proven ability to effectively respond to and resolve complex, sensitive and difficult human resources issues, along with a demonstrated ability to use creativity and innovation to resolve issues and problems
  • Strong oral communication skills including the ability to provide clear and practical advice on sensitive and important issues and to represent management’s position as needed in dealings with employees, union representatives and outside parties.
  • Strong collaboration and team skills, working with all levels of the organization.
  • Ability to manage time, respond to competing and changing priorities and meet deadlines on short notice.


Personal Suitability

  • The incumbent must have good judgement, discretion and loyalty, as well as honesty and integrity. An ability to advise management on sensitive and serious issues which could impact on the credibility and operational effectiveness of the organization, is required.
  • Ability to work in collaboration with management and to provide effective and meaningful professional support to managers in order to ensure effective operations of the organization


Education and Experience:

  • Post secondary degree in Human Resources, business or social sciences
  • Canadian Human Resources Professional Designation and membership in a Human Resources Professional Association is required.
  • Minimum of five years progressive experience as a human resources generalist, experience in shared services environment would be an asset.
  • Minimum of two years supervising/managing a team delivering Human Resources services.
  • Experience working in public sector would be an asset.
  • Hands on experience developing and delivering recruitment strategies for skilled professionals.
  • Recent experience working in a professional unionized environment and implementing the terms of the collective agreement.
  • The ability to work in both French and English is preferred.


Application Instructions: 

To apply, please send a resume to Allison Dwyer at [email protected].


Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Job ID



Toronto, ON


Competitive compensation package + benefits


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If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.


Human Resources Manager

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