Director, People and Culture
About Our Client
The Ontario Online Learning Consortium (OOLC), operating as eCampusOntario, is an incorporated, not-for-profit consortium governed and operated by the publicly assisted post-secondary institutions in Ontario. Operating under funding provided by the Ontario government, eCampusOntario provides the leadership, guidance and technical intuition needed to create and encourage innovation, collaboration, partnerships and engagement in the post-secondary education sector in Ontario. Through collaboration and sharing of successful initiatives, we connect learners, campuses and partners for successful educational experiences.
Its goals include:
- Supporting the development and delivery of quality online and technology-enabled learning experiences, and leading in research, development, and sharing of innovative practices in online and other forms of technology-enabled learning
- Supporting member institutions in fostering innovation, collaboration, and excellence on behalf of Ontario’s students
- Contributing to the evolution of teaching and learning by anticipating and responding to new and emerging technologies, leveraging existing strengths in Ontario’s post-secondary system and developing new capacity, and supporting the offering of state-of-the-art courses that are recognized for credit across multiple institutions
- Maintaining a web-based portal to assist students in accessing online courses and programs, providing access to learning support services for students
- Assisting faculty, instructors, staff and other stakeholders as they engage in the development and delivery of online and technology enabled curriculum
- Researching, assessing, and reporting on online and technology-enabled learning activity and results
- Providing support and advocacy for students regarding online and technology-enabled learning
- Soliciting, selecting, supervising, supporting, and funding provincial online and technology- enabled projects as required.
Reporting to the Chief Executive Officer, the Director of People and Culture will lead eCampusOntario’s development of people, talent, culture and Human Resources. The position will provide hands-on leadership on culture practices and provide expertise and support in the areas of performance management, talent management, employee relations and engagement, diversity, decolonization, equity and inclusion, policy and procedure development and Human Resources (HR) compliance and management.
ecampusOntario is experiencing a time of significant growth in their organizational size and mandate, with a direct need to expand the capacity and capabilities around people and culture.
As they work towards an enhanced strategic plan, the focus is on aligning people and cross functional teams to support the organizational structure.
- In partnership with the senior team, define and create strategies for eCampusOntario’s organizational culture goals, working to make eCampusOntario an employer of choice
- Help ensure that eCampusOntario is a diverse, equitable and inclusive workplace where all employees feel valued and can thrive through training, coaching, and overall strategy and practice
- Partner with internal stakeholders to implement strategies for employee engagement and retention
- Implement and continually improve eCampusOntario’s onboarding and new hire training process, making sure that employees feel welcomed, informed about their benefits, and prepared to excel in their roles
- Develop and Implement an internship program to regularly recruit interns across the organization from Ontario postsecondary institutions
- Maintain knowledge of industry trends and employment legislation. Ensure adherence to federal, provincial, and local legal requirements, advise management on needed actions to remain compliant
- Manage and advise on eCampusOntario’s employee benefits program as it pertains to professional development and the employee assistance program (EAP)
- Advise on and lead the planning, development and execution of organizational change management strategies
- Prepare and analyze HR metrics and provide reports that support decision making in specified areas
- With assistance from the Communications team, create, and execute the communications strategy and branding for recruitment and talent acquisition, providing an exciting and accurate preview to candidates who are considering working at eCampusOntario
- Manage Performance Appraisal processes and assist with goal development. Collaborate on suggestions for individual training that will enhance growth and development
- Lead and advise on the procurement of organizational employee training and professional development
- Participate in coaching, counseling and advising management and staff to ensure resolution of employment related matters
- Create and / or update HR policies, procedures, and guidelines as needed
- Engage with legal counsel as required to provide informed advice on specific HR issues as they arise
- Implement new, and enhance existing staff recognition and reward programs in concert with change management programming and annual performance review processes
- Manage, advise on and administer eCampusOntario’s employee training and professional development and employee assistance program (EAP)
- Administer and support HR policy-driven processes, including, but not limited to organizational conflict resolution, sexual harassment and accessibility policies
- Management of the entire employee process – recruitment, interviewing, on boarding, exit
- Participate in the exit interview process and develop processes to seamlessly offboard employee
- Other duties as needed
Required Skills and Knowledge:
- 5-7 years Human Capital or Human Resources experience, non-profit, civic sector, or school district experience a plus
- Experience wth HR in the higher education or government sectors an asset
- Demonstrated experience developing and implementing HR policies and programs
- Demonstrated experience coaching and advising management in an HR capacity
- Demonstrated knowledge and understanding of employment legislation and compliance requirements, HR policies and best practices
- Demonstrated experience implementing and supporting equitable and inclusive practices in all phases of work
- Highly skilled at project management; proven success working in a fast-paced environment and delivering against multiple work streams, with a tolerance of ambiguity and motivated to move forward, make decisions, and finalize details quickly once information is available
- Fluent in change management strategies and best practice; proven success in implementing change across an organization
- Collaborative; incumbent enjoys gathering stakeholder input to create innovative shared solutions that meet the needs of the organization
- Trustworthy in managing sensitive situations and information; discretion, professional, and possess excellent judgment
- Outstanding interpersonal and communication skills; demonstrated influence and diplomacy at all levels; sensitive to employee needs and able to balance against organizational goals
- Meticulous attention to detail
- Strong analytical and problem-solving skills
- Knowledge of HR systems and databases
Education and Experience:
- Bachelor’s degree in related field and/or HR certification (CHRL or equivalent), Master’s degree level preferred; or equivalent combination of education and experience
- Completion of courses in alternative dispute resolution an asset
To apply, please send a resume to Allison Dwyer at [email protected]
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
If your qualifications are a match for this position please apply online for immediate consideration. Thank you for your application.
Director, People and Culture