Community Engagement Manager-The Town of Okotoks
Summit Search Group is thrilled to partner with The Town of Okotoks in assisting them in finding a Community Engagement Manager. This person will be a strong leader skilled in Communications, Marketing, Branding, Journalism and Public Relations with the ability to create and execute strategic and innovative communications and marketing strategies.
The Community Engagement Manager is the Town’s subject matter expert and is responsible for overall leadership of all aspects of the Communications business centre, including all physical, financial and human resources. The Manager assigns and directs the efforts of the business centre, providing proactive Communications strategic planning and expert advisory services.
Strategy, Planning, Analysis, Administration – Design and execution of Corporate Communications strategy, standards, policy and procedures that ensures consistent corporate messaging. Promote a positive image through media relations, on-line presence, corporate brand management, development and distribution of promotional materials. Creation and distribution of internal and external communications. Develop brand and corporate identity documents. Assess Communications current and future financial and human resources requirements. Develop, present and monitor operating and capital budgets, accommodating for quarterly & annual variances.
Daily Operations – Provide objective advice and guidance to business centres to meet their communications needs. Coordinate the development, preparation and approval of media relations materials, as well as monitoring and measurement. Manage online website and social media communications applications and practices, and measure effectiveness. Coordinate the preparation, approval and delivery of confidential information, emergency or significant event information and issues. Develop promotional materials and coordinate use of corporate identity. Coordinate public engagement activities that align with the Town’s objectives and priorities. Collaborate with community groups, local municipalities and stakeholders on communications issues. Maintain a good understanding of Town services, functions and issues and keep abreast of changes and current issues to ensure accurate and current information is provided to the media and all stakeholders. Act as the Emergency Public Information Officer for the Town.
Leadership & People Management – The Manager is responsible for performance management, training & development, employee recognition and pursuing disciplinary actions as required. Schedule staff and activities. Supervise, mentor and encourage all staff to ensure maximum productivity. Ensure activities are conducted according to OH&S and Town Standards.
Other Responsibilities – Provide internal and external stakeholders with policies, procedures and interpretations as required. Provide project management services for projects. Develop service delivery reports, metrics and statistics as required. Attend Council meetings as required by the Director regarding Communications issues
- Completion of Bachelor’s Degree in Journalism, Public Relations, Marketing, or Communications
- Accreditation from the Canadian Public Relations Society or the International Association of Business Communicators.
- 10+ years of related experience in senior roles including leadership
- Excellent interpersonal and communication skills, with the ability to build and maintain effective internal and external working relationships.
Demonstrated leadership skills, team building, conflict resolution, business/technical writing skills, coaching and mentoring abilities in addition to time management, organizational, problem solving and decision making ability.
Excellent written and oral communication skills;
The ability to maintain confidentiality and discretion in all matters.
Excellent leadership skills, and experience in strategic planning, organizational development, and policy development.
Remuneration for this role consists of a base salary of 120-130K depending on experience, a great benefit package, as well as many other incredible perks and incentives.